Effective for: The 20/80 Collective, Power Zone Platform, Ignite Sales Hub, More Clients, Less Hustle, Life on Purpose Over 40

1. Introduction

Welcome to The 20/80 Collective — an umbrella brand that includes Power Zone Platform, Ignite Sales Hub, and all affiliated programs, tools, and coaching services offered by Caroline Balinska. By using any of our websites, platforms, coaching services, or digital products, you agree to the following terms and conditions in full.

2. Intellectual Property

All content, tools, frameworks, templates, and materials across all properties are the intellectual property of The 20/80 Collective unless otherwise noted. You may not duplicate, reproduce, share, resell, or publicly distribute this content without written permission.

3. License to Use Platform(s)

You may access your purchased or subscribed services, content, and tools for personal business use only. You agree not to reverse engineer, resell, or sublicense platform access, materials, or trainings without express written consent.

4. Results Disclaimer

We do not guarantee outcomes, income, or business results. Our platforms and programs are designed to equip you with the tools, strategy, and mentorship needed to succeed — but your results depend on your effort, decisions, and circumstances.

Success stories shared are real client experiences, but do not imply or guarantee similar results for every user.

5. Mentorship, Coaching & Mastermind Disclaimer

Mentorship is provided as strategic guidance and does not constitute legal, financial, or medical advice. Coaching is not a substitute for personal responsibility or due diligence. You maintain full accountability for your actions, business outcomes, and client relationships.

6. Concierge Support & Onboarding

Every Power Zone Platform subscription includes access to:

2Human chat support

Access to our support library & help center

A personalized onboarding call to set up your domain, email, and members area

Weekly office hours with Caroline and team (on select plans)

7. HIPAA Compliance

Power Zone Platform is HIPAA-compliant on all subscription levels. This ensures your client communications, forms, and data are securely stored and handled with the highest level of privacy protection.

8. Pricing & Usage Fees

Power Zone Platform Base Plans:

Starter: $48/month

Unlimited: $128/month
Mastermind Circle: $598/month

14-day free trial available on Starter, Unlimited

Pay-As-You-Go Usage:

To keep pricing affordable, the following usage-based fees apply:

Emails: €0.0016/email

SMS/Text: €0.011 per 160-character segment

Phone: Outbound €0.0196/min | Inbound €0.0119/min

Premium Triggers: €0.017 per trigger

Content AI: €0.15/1000 words

Workflow AI: €0.051

Conversation AI: €0.05 per use

All charges are billed monthly in addition to your base subscription.

9. Cancellation Policy

You may cancel at any time via your account dashboard. Access continues until the end of your billing cycle. No refunds are provided for unused time unless otherwise stated under our limited guarantee.

10. Guarantee Policy
Power Launch Guarantee:
If after implementing the full launch strategy — TERMS: You must setup The 2 ⚡️PZ funnels, have a lead magnet and a reasonably priced offer, join at least 8 office hours sessions and either follow our free lead generation strategy for 60 days or run 60 days of SM/PPC ads.

— you’ve made zero sales by Week 8, we will offer additional support and, if required, refund your investment in full. You must provide proof of implementation and request a review between Weeks 6–8 to qualify.

11. Refund Policy

All digital products, subscriptions, and coaching programs are non-refundable once purchased unless covered under the Power Launch Guarantee outlined above.

12. Platform Use & Conduct

You agree to use our platforms ethically and lawfully. Abuse, fraudulent behavior, or violations of our terms may result in immediate suspension or termination of your account.

13. Variation of Terms

These terms may be updated at any time. Continued use of our services after changes are posted constitutes your acceptance.

14. Governing Law

These Terms are governed under Dutch law. All disputes shall be resolved in the courts of the Netherlands.